Last Updated: 12/21/2023 Our Commitment to You
Collecting Your Information We may collect information about you in a variety of ways but generally speaking it is done either through: (1) information that you provide to us, (2) data we receive from our trusted partners about you or (3) you visiting our websites. The types of information we may collect include, but are not limited to:
Information You Provide To Us This is personal information you choose to provide in connection with completing an online form, providing content on the Site, or other activities in which you participate on the Site, such as your name, age, phone number, location, and survey information.
Information We Are Provided By Third Parties This is personal information we receive from our third party partners. This includes your name, age, email address, and phone number.
Information We Collect About You Information our servers automatically collect when you contact us or, visit, use, or browse the Site, such as your IP address, your operating system, browser version, the address of a referring website, the pages you visit on the Site, the dates and times you visit the Site, device and usage information, such as language preferences, referring URLs, country, location, information about how and when you use our services and other technical information. If you access the Site from a mobile device, information about the type of mobile device you use.
Any information collected about you may be used to: help increase the efficiency and operation of our business; deliver and improve our products and services; manage our business; monitor and analyze usage and trends to improve our business and the user experience; generate a personal profile of you to make future engagement more personalized; perform the functions and services our clients request; send you confirmations, updates, alerts, administrative messages, and otherwise facilitate your use of the Site; request feedback and contact you about your use of our services or our clients services; respond to your emails; compile anonymous statistical information and analyses, which we may use internally and/or provide to third parties; to support our customers and their interactions with you through our Services; market our services (and those of third parties) to you that we believe may be of interest to you; and deliver information to you that you request or that we think may be of interest to you, such as articles, news, or information about various promotions.
We may share your information with third parties that perform services for or on our behalf for business purposes that include: (A) to match with a third party partner, (B) to perform analytics on the personal data that is provided to us, (C) when it is shared as part of a transfer of assets, (D) for security and fraud purposes, and (E) when we are required by law to share it.
Match With a Third Party Partner. Zenect shall only provide web form submitted answers with a third party partner if you provide your express consent.
Analytics We may allow selected service providers or processors to use tracking technology on the Site, which will enable them to collect information about how you use the Site over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.
Security and Fraud We allow third parties to receive personal information from our users to provide both security and fraud protection to Zenect. We do not control these third parties or how it is used.
Required By Law We may share your information as permitted or required by any applicable law in response to a subpoena or other legal process or as we deem necessary to investigate or remedy any actual or potential violation of our policies or to protect the rights, property, and safety of Zenect or others, as we deem appropriate.
Zenect does not sell your data in exchange for monetary consideration. In order to support tailored advertisements, offers, or content that you may find interesting when you browse the internet, Zenect may share certain personal information with our trusted third-party partners that support online advertising, data co-operatives, mobile advertising, data analytics, social media engagement, data brokers advertising networks or any other activity that may be considered cross-behavioral advertising. This transfer could be defined as cross-context behavioral advertising or targeted advertising. You may opt-out of such activity by contacting us by either phone, email or direct mail, Please visit our Contact Us Page for additional contact information.
We do not use the Site to solicit information from or market to children under the age of 18. By using the Site, you represent that you are at least 18 years of age. We encourage parents and legal guardians to monitor their children’s internet usage and to instruct their children never to provide personal information through the Site or any other website without parental consent. If you believe a child has provided personal information to us via the Site, please contact us and we will use reasonable efforts to locate and delete the information.
Do Not Track (“DNT”) is a privacy preference that users can set to have their Internet browser automatically send a signal to our online and mobile resources to request we not track browsing activity across different sites. There is, however, currently no universal standard for sending and receiving DNT signals. As such, we cannot promise that we respond to all DNT signals, but do recognize and respond when required by applicable privacy laws, such as when HTTP header fields or Java objects are used.
Exercise Your Privacy Rights Zenect takes privacy seriously. Where applicable, data subjects have certain rights which they can request for Zenect to fulfill. These requests can be made by either the data subject or an authorized agent. These rights include:
In order to exercise any of the rights detailed above, please contact Customer Support by phone or email, visit our Contact Us Page for contact information. We will use your email as proof of verification unless otherwise prohibited. Exercising your rights under this section will not result in any discrimination by Zenect. We will treat you the same as any other user. If you disagree or dispute a decision that has been made on the scope or application of the rights described in this clause, you may appeal this decision by contacting our Customer Support by phone or email, visit our Contact Us Page for contact information
Zenect shall only store personal information for as long as it is required. This is determined by considering the purposes for which it was obtained in accordance with applicable laws. Our retention period is based on (1) the nature of our relationship with the data subject and (2) any legal obligations we are bound to fulfill.